The Information We Collect and How We Use It
You can use the publicly available portions of the Service without providing us with any personal information. However, there are instances where you must provide us with certain personal information in order to receive full access to the Service, such as joining as a member, or to assist us in delivering a superior level of customer service. In such instances, we may collect the following types of information:
Registration Information – When you register with Company, you provide us with certain personal information, such as first and last name, e-mail address, username, and an account password. We may use this information to contact you regarding notifications about the Service or new products and services we make available. We may also contact you, including by e-mail, with respect to any transaction you enter into with us, such as purchasing a product or service, making a support or sales inquiry, and the like.
Log Information – When you access the Service, our servers automatically record information that your browser sends whenever you visit a website and our analytics platform may capture additional information about use of our Site. This information may include information such as your Internet Protocol address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the Service, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Order Information – If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email and shipping address) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, need to return an item, or otherwise have customer service or support issues, we will use this information to contact and assist you.
User Communications – When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve the Service.
By using the Service, you are consenting to have your personal data transferred to and processed in the United States.
Children Under Age 13
Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the Service. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us using the “contact” link on the Site.
Sharing Your Information with Third Parties
Company does not sell, trade or transfer your personal information to third parties except in the following limited circumstances:
We have your consent.
We may share your personal information with our subsidiaries, affiliated companies or service partners for the purpose of processing your personal information on our behalf or to assist us with marketing, advertising or product/service offerings and fulfillment of orders. For example, we provide personal information to our service providers for direct emailing of our newsletters, online surveys or notifications of our product/service offerings.
We become involved in a merger, acquisition, or any form of sale of some or all of our assets.
We may share with third parties aggregate, non-personal information. Such information does not identify you individually.
We provide you with the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our Site.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on our Site.
You can decline to submit personal information to the Service, in which case we may not be able to provide all features of the Service to you.
Accessing and Updating Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card number or your password), we encrypt that information using secure socket layer technology (“SSL”). (To learn more about SSL, go to http://en.wikipedia.org/wiki/Secure_Sockets_Layer). No method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.